Shipping policy
Shipping Policy
Where we ship
Way Right Apparel currently ships to addresses within the United States.
Standard shipping rates
- Orders below $70: $8 standard shipping
- Orders of $70 or more: free standard shipping
The free-shipping threshold is based on the qualifying merchandise subtotal after discounts and before taxes.
Made-to-order processing
Most Way Right Apparel products are made to order by our fulfillment partners. Production generally takes approximately 2–7 business days before an order ships. This is an estimate, not a guarantee, and processing can take longer during holidays, product launches, severe weather, supply interruptions, or unusually high order volume.
Delivery and tracking
Delivery time begins after production is complete. Carrier transit times and delivery dates are estimates and are not guaranteed. When tracking is available, it will be sent to the email address used at checkout.
Items in the same order may be produced by different fulfillment partners and may arrive in separate packages. You will not be charged additional standard shipping solely because an order ships in multiple packages.
Shipping addresses
Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if you notice an error. Address changes are not guaranteed after production or shipment begins. Additional production or shipping charges may apply if an order must be reprinted or reshipped because of an incorrect, incomplete, refused, or unclaimed address.
Delayed, lost, or damaged packages
If tracking has stopped updating, a package appears lost, or an item arrives damaged, email info@wayrightapparel.com with your order number. For a package that has not arrived, contact us no later than 14 calendar days after the estimated delivery date so we can investigate with the carrier and fulfillment partner.
If tracking shows a package as delivered, please first check the delivery area, household members, neighbors, and the local carrier. We will assist with an investigation, but replacement or refund is not automatic for a package confirmed delivered to the address supplied at checkout.
Questions
For shipping questions, contact info@wayrightapparel.com.