Refund policy
Return and Refund Policy
Every Way Right Apparel product is made to order specifically for the customer. Because we do not carry pre-made inventory, we do not accept returns or exchanges for buyer’s remorse, a change of mind, personal preference, or an incorrect size or color selected by the customer.
Damaged, defective, misprinted, or incorrect items
If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us at info@wayrightapparel.com within 14 calendar days of delivery.
Please include your order number, a description of the problem, and clear photographs showing the item and the issue. We may also ask for photographs of the packaging or shipping label.
Do not mail an item to us or to a fulfillment partner unless we provide written instructions. Most approved quality claims do not require the item to be returned. If your claim is approved, we will provide a replacement at no additional cost or issue a refund to the original payment method, depending on the circumstances and product availability.
Items that are not eligible
- Buyer’s remorse or a change of mind
- An incorrect size, color, or product selected by the customer
- Normal variations between a product image and the appearance of colors on a screen
- Damage caused by wear, misuse, improper washing, or failure to follow care instructions
- Claims submitted more than 14 calendar days after delivery
Please review each product’s description and size information carefully before ordering.
Order cancellations and changes
To request a cancellation or change, email info@wayrightapparel.com within one hour of placing your order. We will make a reasonable effort to help, but cancellation or modification is not guaranteed because production can begin quickly. Once an order enters production, it cannot be canceled or changed.
Legal rights
This policy does not limit any consumer rights that cannot lawfully be excluded.